While Co-op has been a familiar presence on local high streets for generations, in recent years it has come under increasing pressure – from a new wave of discounters as well as the increasingly aggressive tactics of the established supermarket players.  

In this context, Co-op needed to reaffirm its ‘difference’ by strengthening its position as a community driven supermarket and broaden relevance, reminding shoppers it was ‘there for them’ – wherever they were in the UK. 

From April 2018 Co-op has been activating product placement on Coronation Street – with a full shop frontage on the street and integration of key brand assets (like the Co-op bag for life) within scenes. The brand is now become a familiar fixture on the nation’s favourite street. 

Results

14% Purchase intent has increased by 14% points over the course of the placement

79% Perception that Co-op is a brand that’s ‘involved in my community’ has increased from 63% to 79%

76% Perception that Co-op is ‘for people like me’ has increased from 63% to 76%

69% Perception that Co-op is 'a brand that is accessible’ = 57% to 69%

Summary

The placement has driven wider brand image scores

Amongst Corrie viewers we’ve seen significant increases across a series of other important measures – like trust, accessibility and quality*.

 

‘A brand with stores across the UK’ = 74% to 83%

‘A brand which is trustworthy’ = 60% to 73%

‘A brand that champions important issues’ = 50% to 63%

‘Has good own brand products’ = 58% to 63%

 

The placement has had a positive impact on purchase intent

The placement has also helped Co-op outstrip key competitors when it comes to purchase intent. Amongst Corrie viewers purchase intent has increased by 14% points over the course of the placement.

Coronation Street is all about community life and the Co-op is a retailer at the heart of local life and being close to the customer, which makes this a perfect match. Amanda Jennings, Director of Marketing Engagement

Keep up to date

Keeping up to date with the latest insights and inspiration from ITV Commercial is easy

Stay in the loop